English 
The Observation
Always in the search of customer excellence, Swisscom reached out to us in 2016 to further enhance the shopper experience and to digitize store operations.
The Solution Design
We developed a software application that runs on smartphones and tablets, even on Windows notebooks throughout the Swisscom store network. The app provides customers information about pricing, tariff, device features, but also also talks to Swisscom's leading network coverage and prize-awarded customer excellence.
The Result
The Swisscom digital pricing app is up and running reliably for almost a decade now, and it is as informative as ever. Millions of clicks have been made by consumers ever since on thousands of devices, and by now the DPA is a firm part of the overall store experience.
No more paper waste – fully digital pricing system
Fast & interactive – customers access product info in a few clicks
More time for advisors – less focus on price labels, more on service
Modern & sustainable – aligns with Telekom’s future-focused approach
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