Customer Flow Management

  • Customer Flow Management
  • Customer Flow Management
  • Customer Flow Management
  • Customer Flow Management

Optimal customer flow management is a key success factor in retail. Your customers expect a lasting positive shopping experience - now more than ever! This includes, as a good standard, applications such as Click&Meet, which we can set up individually for you within a few days. And with our virtual appointment-making app, we are setting new standards. Your customers can even reschedule appointments at short notice if they are stuck in traffic or are still waiting for the bill in the café. Communication is via SMS or WhatsApp. And instead of a number, the customer and seller can be addressed by name. The highlight: no ticket obligation. Those who would like to visit the store in the traditional way can continue to do so. The app grants priority service, also multi-level, e.g. for particularly good regular customers. And it can be perfectly combined with our Covid customer traffic light.

Of course, we also offer solutions for customer counting - by infrared or with 98% accuracy by 3D sensors. At the entrance/exit, at the elevators and escalators or at the ticket offices and service points. So that queues are no longer an issue here either. Predictive queue management included: our app tells you when additional checkouts should be opened or checkouts should be closed for reasons of cost efficiency.

Of course, we also offer solutions for customer counting - by infrared or with 98% accuracy by 3D sensors. At the entrance/exit, at the elevators and escalators or at the ticket offices and service points. So that queues are no longer an issue here either. Predictive queue management included: our app tells you when additional checkouts should be opened or checkouts should be closed for reasons of cost efficiency.

Feel free to request our digital brochure on our customer flow management solutions.